·Ticketsweden
How Ticket Transfer Works on AXS and Ticketmaster — the Complete 2026 Guide
Learn exactly how ticket transfer works when you buy tickets through platforms such as AXS and Ticketmaster.
When you buy a ticket to a major event today, it is increasingly common for the ticket to be delivered via a so-called ticket transfer rather than as a PDF in your email. Organisers and primary ticketing platforms such as AXS and Ticketmaster use this method to combat ticket fraud and unauthorised resale.
What is a ticket transfer?
A ticket transfer means the ticket is moved digitally between two accounts on the same ticketing platform. The ticket always sits on a verified account and is passed from there to your account through a secure process.
How does a ticket transfer work?
Step 1 — The seller initiates a transfer from their AXS or Ticketmaster account and enters the recipient's email address.
Step 2 — You receive an email directly from the platform with a link to accept the transfer.
Step 3 — You log in or create an account on AXS/Ticketmaster using the same email address that was provided.
Step 4 — The ticket appears in your digital wallet within a few minutes.
Step 5 — At the entrance, you show the ticket in the mobile app. The QR code rotates dynamically to prevent copying.
Why can it sometimes take up to 24 hours?
Some platforms only allow tickets to be transferred during certain windows, or require manual verification. At Ticketsweden we make sure the transfer is completed ahead of the event day.
Worth keeping in mind
- Use the same email address at our checkout as the one on your AXS/Ticketmaster account.
- Check your spam folder for the platform's email.
- The ticket is digital — there is no need to print it.
- Never transfer the ticket onwards yourself before the event; it may become invalid.
Frequently asked questions
5.1 Can I get the ticket as a PDF instead?
No. For events using ticket transfer, the ticket only exists in the platform's app for security reasons.
5.2 What happens if I don't receive the email?
Contact us at info@ticketsweden.se or via the contact form on our website. If your event is within 24 hours, your enquiry is prioritised.
5.3 Can I pass the ticket on to someone else?
Yes, most platforms allow onward transfers — but check the terms for each event.
Ticket transfer is the future of digital ticketing. It is safer, smoother and more environmentally friendly than physical tickets.